New: AI-Powered Automation

Streamline Your Support Workflow

The all-in-one multichannel ticketing system designed for modern teams. Manage Email, WhatsApp, and Web Forms from one powerful platform. Track, resolve, and analyze with contextual intelligence.

Multichannel Support (Email, WhatsApp, Forms)

Contextual Views & Real-time Analytics

Flexible Auth (Corporate, Personal, Google)

Advanced Reporting & Automation

✨ Powerful Features

Everything You Need to Excel in Support

Built for modern teams who demand flexibility, power, and simplicity in their support operations.

Multichannel Support

Seamlessly manage customer inquiries from Email, WhatsApp, and Web Forms in one unified platform. Never miss a message, regardless of the channel.

Web Forms

Contextual Views

Intelligent dashboard with customizable views that adapt to your workflow. Filter, sort, and organize tickets with powerful contextual insights and real-time analytics.

Smart Filters

Custom Dashboards

Real-time Analytics

Flexible Authentication

Bring your own authentication. Support for Corporate SSO, Personal accounts, and Google OAuth. Enterprise-grade security that adapts to your organization's needs.

Corporate SSO

Personal Auth

Google OAuth

🚀 Platform Capabilities

Built for Modern Support Teams

Everything you need to deliver world-class customer service across all channels with intelligent automation and contextual insights.

Unified Inbox

All your conversations in one place

Stop switching between tabs. Manage emails, chats, and tickets from a single, intuitive interface designed for speed.

Centralized ticket management
Real-time updates and notifications
Customizable views and filters

Unified Inbox

Real-time ticket monitoring

3 New

SLIMS software not working

Senthil Kumar

2m ago

HIGHNEW#101

Unable to access BIS*Metro account

Shankaranarayanan

15m ago

Password reset not functioning...

MEDIUMIN PROGRESS#102

EB Payment issue - Peelamedu

Suganya Chandran

1h ago

Unable to make payment...

URGENTNEW#103

Collaboration

Work together, solve faster

Collaborate on tickets with internal notes, mentions, and assignments. No more stepping on each other's toes.

Internal comments & mentions
Ticket assignment & routing
Collision detection

Can someone take a look at this?

I'm on it! Checking the logs now.

2 people viewing this ticket

Smart Queue Routing

Intelligent ticket distribution

Choose from Round Robin, Load Balancing, or Pick-Up models to route tickets efficiently. Let your team work smarter, not harder.

Three assignment strategies
Automatic workload balancing
Agent pick-up marketplace

Subject contains "Urgent"

THEN

Set Priority to "High"

AND

Assign to "Support Lead"

Automation

Automate the busy work

Set up rules to automatically tag, assign, or reply to tickets. Focus on solving complex problems, not repetitive tasks.